Your mission? Keep players coming back, not because they have to, but because they genuinely want to. You’ll design player journeys, engage them at the right moment, surprise them with relevant offers, and make them feel part of something bigger than just a game.
Craft CRM strategies that keep players engaged, satisfied, and returning for more.
Build and refine automated journeys across email, push, SMS, and in-app channels. Because “spray and pray” is not our style.
Segment players like a pro and personalize campaigns so they feel tailor-made.
Collaborate with Product, Marketing, and Support to make CRM feel like part of the whole experience, not a side hustle.
Crunch campaign data and translate it into clear actions (not 40-slide reports that nobody reads).
Experiment with A/B tests, then scale what works, kill what doesn’t. Fast.
You’ve done this before, ideally in iGaming, crypto, fintech, or any digital playground;
You know your way around CRM platforms and automation tools like they’re second nature (preferably iGaming-specific CRM tools);
You think in numbers, but you talk like a human;
You get creative, but you can also roll up your sleeves and execute without drama;
You’re cool with speed: fast launches, fast fixes, fast wins;
It would be great if you had already put your hands (and head) into the crypto casino reality.
