Drive client outcomes and account growth by leading the stakeholder, change, and adoption work that turns AI transformation into measurable value and positions Neurons Lab as a premier AI enablement partner for enterprises in regulated industries.
Change Management — proven enterprise change and adoption experience.
Stakeholder Management — navigates multi-stakeholder enterprise environments; builds trust across executive, business, and technical lines.
Executive Presentation Skills — credible in front of CIOs, CROs, COOs, CEOs, CTOs; decks as strategic artifacts.
Communication — exceptional written and verbal English; compresses complexity for executives.
Customer Success Management — health, value realization, escalation, renewals.
Account Management — multi-threaded relationships, expansion playbook, sales partnership.
Leadership & Ownership — leads cross-functional teams; full accountability for account outcomes.
AI/ML Awareness — strong working understanding; conversant with engineering and data teams.
Senior client-facing experience (5+ years) — customer success, account management, engagement management, or consulting.
Project Management exposure (3+ years) — working knowledge of Agile, Scrum, or structured delivery frameworks.
Regulated industry (must-have) — direct client work in financial services, insurance, healthcare, life sciences, pharma, energy/utilities, or government; understands how regulation, compliance, and procurement shape decisions.
Change & stakeholder management track record — proven leadership of change, adoption, and complex stakeholder dynamics inside enterprise clients.
Business development (2+ years) — track record in identifying and closing expansion.
AI/ML or data product exposure — conversant with delivery teams; you don't need to code, but must hold your own technically.
US and UK market coverage (must-have) — proven experience with both US and UK enterprise clients; reliable overlap with Chicago (CT) and New York (ET).
