We are seeking a Shared Services Advisor to support the delivery and ongoing improvement of Shared Services operations in a dynamic,
global environment.
This role will work closely with internal stakeholders and external partners to guarantee high-quality service, operational efficiency, and
alignment with business priorities.
We have an exciting opportunity for you to join our team as a Shared Services Advisor.
Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people knows their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let’s write our next chapter together.
What you will be doing:
Key Responsibilities
- Assist with the delivery and execution of Shared Services activities across key processes (e.g., P2P, R2R, O2C)
- Work with internal teams and external vendors to ensure service quality and meet expectations.
- Contribute to process improvements, standardization, and operational efficiency initiatives.
- Support internal controls, compliance, and audit activities.
- Participate in projects focused on process improvement, system deployment, or transformation.
- Build strong relationships with stakeholders and meet business needs through clear, proactive communication.
What do you bring with you:
Profile & Qualifications
- Relevant experience in Shared Services, Finance Operations, or similar environments, typically 10+ years.
- Experience working in multinational or matrix organizations.
• Experience with vendor management and/or cross-functional collaboration. • Strong problem-solving, analytical, and communication skills.
- Ability to work effectively in a fast-paced environment and handle multiple priorities.
What do we offer:
- Attractive compensation package
- Training to get you started and on-the-job learning opportunities
- Extensive learning resources to further develop your skills and knowledge
- Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
- Employee Assistance Program for you and your family in difficult life situations
- Employee reduced-rate shipping
- Great career opportunities
- FedEx is one of the world’s most admired companies and trusted brands year after year
Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.
#LI-HYBRID
This role offers the opportunity to operate in a highly collaborative environment, contributing to both operational excellence and strategic initiatives. Success in this position will depend on the ability to build relationships, navigate complexity, and support continuous improvement across Shared Services.
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
