Company Description: Our company collaborates with one of the most well-known fashion brands worldwide, and we are looking for a customer service representative with english and spanish language skills to support our customers through chat, phone, email and social media channels.
Job Description: As a Customer Service Representative, you will be the main point of contact for our customers, providing high-quality support and contributing to our customer satisfaction goals. The role involves interacting with customers through various communication channels.
Responsibilities:
- Provide support to customers via chat, phone, and email.
- Resolve customer issues and provide information about products and services.
- Maintain accurate records of communications and activities.
- Collaborate with other team members to improve customer service processes.
- Participate in training and skill development programs.
Languages We Are Looking For
We are currently hiring for:
Requirements:
- Proficiency in English (minimum B2)
- Previous experience in a customer service role.
- Excellent communication and problem-solving skills.
- Good knowledge of Microsoft Office applications.
Benefits:
- Employment contract
- Food allowance + performance bonus.
- Opportunities for professional development and continuous training.
- Collaborative and supportive work environment.
- Potential for career growth within the company.
Working hours:
- Monday to Friday: 08h - 17h
If you’re ready to join a fast-growing team and make a difference in the customer experience, we want to hear from you!
Apply today!
#KonectaPortugal
Tipo de puesto: Tiempo completo
Sueldo: 11.040,00€ - 12.880,00€ al año
Pregunta(s) de postulación:
- ¿Tienes permiso legal para trabajar en Portugal?
Idioma:
- Inglés (Obligatorio)
- Español (Obligatorio)
Lugar de trabajo: Empleo presencial
