You speak Dutch and you are a Technology addict? We are recruiting Dutch speakers Talent to Order Support Specialist in Portugal !!
Your working day:
- Support customers with online orders and delivery-related requests
- Manage returns, refunds, and payment inquiries
- Communicate with couriers, financial partners, and internal teams
- Maintain high standards of customer service and professionalism
- Investigate and resolve customer concerns efficiently
- Escalate complex cases to the appropriate departments when required
- Contribute positively to team performance and overall customer satisfaction
What you need to know to have a chance of getting this job:
- Fluent in Dutch with good level in English
- Customer Service experience
- Great communication
- Valid Work Permit in Portugal
You will benefit:
- ✅ 12-month renewable contract
- ✅ Home office in Portugal mainland position
- ✅ Initial training during around 3-4 weeks
- ✅ Work schedule : Monday to Sunday between 7am to Midnight // 8h per day with 2 days off per week // Rotating shift
- ✅ Private Heathcare & Dentalcare from contract signature
- ✅ Stable work and career progression;
- ✅ Great activities
And for candidates abroad..
- Airport Pick-up
- Flight refund after 9 month in the company
- Accommodation in a room in a flat shared with others employees
Starting date : June 1st, 2026
Job Types: Full-time, Contract
Contract length: 12 months
Ability to commute/relocate:
- Faro, Distrito de Faro: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Application Question(s):
- This position is located in Lisbon Office.
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Language:
- Dutch C2 & English B2 (Required)
License/Certification:
- Work permit in Portugal (Required)
Work Location: In person
