We are looking for a talented Customer Service Assistant - French Speaker to join our team. If you are passionate about customer service and want to make a difference, this opportunity is for you!
ROLE:
Provide fast and efficient responses to customer inquiries via phone, email, or chat.
Proactively resolve issues and complaints, always aiming for satisfactory solutions.
Collaborate with internal teams to ensure customers receive accurate and up-to-date information.
QUALIFICATIONS:
Fluency in French (This is a must and disqualifying factor) and Portuguese
Experience in customer service, support, or related areas (CRM).
Excellent verbal and written communication skills.
Ability to solve problems quickly and efficiently.
Initiative and leadership spirit
OFFER:
Young, dynamic, and fast-paced work environment;
Opportunity for career progression and to make a real impact;
Employee benefits: discounts, health insurance, gym, and other perks.
On-site position in Cacém – Sintra, with 1 remote working day per week.
Zumub is committed to promoting equal opportunities and welcomes applications from all qualified individuals, regardless of gender, age, disability, sexual orientation, race, religion, or belief.
Tipo de oferta: Período Integral
Localização do trabalho: Presencial
