Finance & Operations Assistant
About the Role
We're looking for a proactive and detail-oriented Finance & Operations Assistant to support the day-to-day administrative operations of our growing company.
This role is ideal for someone who enjoys working with numbers, keeping things organized, and ensuring that processes run smoothly. You'll work across finance, administration, reporting, and customer support, helping maintain accurate records while contributing to the continuous improvement of our internal operations.
If you're someone who takes initiative, enjoys solving problems, and likes bringing structure to everyday tasks, we'd love to hear from you.
Key Responsibilities
1. Finance & Administration
- Maintain accurate records of company income, expenses, and financial transactions.
- Process, verify, and organize invoices and supporting documentation.
- Prepare payment files for upload to online banking platforms.
- Assist with monthly bank reconciliations.
- Support month-end closing activities.
- Maintain well-organized digital financial records and documentation.
- Prepare financial information and supporting documents for accountants and internal stakeholders.
- Help ensure financial records are accurate, complete, and up to date.
2. Reporting
- Update recurring financial and operational reports.
- Maintain revenue, expense, and budget tracking spreadsheets.
- Monitor data accuracy and flag discrepancies when identified.
- Support the preparation of internal reports and business insights.
3. Customer Support
- Respond to customer inquiries via email in a professional and timely manner.
- Escalate complex issues to the appropriate team.
- Maintain accurate records of customer communications.
- Help ensure a positive customer experience through clear and efficient communication.
4. Operations & Administrative Support
- Provide day-to-day administrative support across the business.
- Organize and maintain internal documentation and digital files.
- Coordinate routine operational tasks and follow up on outstanding actions.
- Identify opportunities to improve administrative processes and workflows.
What We're Looking For
Required Qualifications
- Basic knowledge of accounting or bookkeeping principles.
- Familiarity with invoices, financial documentation, and bank reconciliations.
- Good working knowledge of Microsoft Excel or Google Sheets, including formulas, sorting, filtering, and maintaining structured spreadsheets.
- Strong organizational skills and excellent attention to detail.
- Good written and verbal communication skills in English.
- Ability to prioritize multiple tasks and work independently.
We'd Love to Meet Someone Who Is
- Proactive and takes ownership of their work.
- Highly organized and detail-oriented.
- Curious and eager to learn new skills.
- Comfortable managing multiple priorities.
- Reliable, responsible, and self-motivated.
- A problem solver who enjoys improving processes and finding more efficient ways of working.
Nice to Have
- 1–3 years of experience in an administrative, bookkeeping, or customer service role
- Experience working in a small company or startup environment.
- Portuguese language skills (if applicable for local administration).
Why Join Us?
- Work in a growing international company with a collaborative team.
- Take ownership of meaningful work and contribute to improving our operations.
- Gain experience across finance, operations, and business administration.
- Opportunity to grow your skills and responsibilities as the company grows.
Pagamento: 1 200,00€ por mês
Benefícios:
Idioma:
Localização do trabalho: Presencial
