Who are we?
We are a BPO and Contact Center company specialized in omnichannel customer management. We help leading brands to improve their Customer Service Experience with our focus on innovation and qualified, dynamic and multicultural teams.
We need to build a strong and professional team to help us grow in Portugal, in the Customer Support area for an international fashion brand.
Would you like to be part of our project?
The workplace will be in Sete Rios, Lisbon, to start on 24th of November
Full-time, 40H weekly, spread over 5 days a week. Monday to Friday 9h-18h and Saturdays from 10h to 16h.
What is this role about?
- Support our activities offering the best quality service to our costumers
- Administrative tasks associated with the service
- Order incidents resolution
- Assistance for customer inquiries and incidents during the purchasing process
If you are a natural talent when it comes to helping people and to think on your feet will get you far in your journey with us. You are customer-oriented and can adapt to different environments. It is important that you are able to multitask, work with minimum supervision, and manage time effectively. Don’t worry - we offer all the help to learn and improve these skills.
We’ll be a great match if you:
- Are native (or near-native) in Hungarian (C2)
- Good oral and written communication skills
- Computer knowledge from a user's perspective
- Nice to have experience in face-to-face customer service and or customer support in a contact
- Have dynamism, motivation for this customer service project and the habit of buying online in the fashion area
What we offer:
- Competitive wages (14 monthly payments per year)
- Meal allowance paid in voucher card
- Free and continuous training all year long to improve your technical & soft skills Integration in a solid ongoing project, in which we already have extensive experience
- Good working environment and an organization committed to assist you in whatever you need, and open to suggestions and contributions
- Professional development and possibilities for growth
We hope this role sounds exciting to you and could be your next career adventure.
Let us meet you!
#KonectaPortugal
Tipo de oferta: Período Integral
Pagamento: 1 250,00€ por mês
Localização do trabalho: Presencial
