The Global Talent & Learning Tower Lead is responsible for the leadership, operational excellence, governance, and continuous improvement of Talent and Learning services delivered through the Convatec Business Services (CBS) organization.
This role oversees the end-to-end delivery of global Talent and Learning operations, ensuring a consistent, scalable, compliant, and employee-centric experience across all regions. The Tower Lead partners closely with Centers of Excellence (COEs), People Solutions teams and external vendors to optimize service delivery, drive process standardization, and support enterprise talent development objectives.
The role is accountable for service performance, stakeholder satisfaction, operational governance, process improvement, compliance, technology adoption, and delivery transformation.
Service Delivery Leadership
Strategy & Transformation
Identify opportunities for process redesign, automation, AI enablement, self-service expansion, and digitization.
Employee Experience & Service Excellence
Governance, Compliance & Risk Management
Bachelor's degree in Human Resources, Business Administration, Organizational Development, Psychology, or a related field.
Beware of scams online or from individuals claiming to represent Convatec
A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.
If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at [email protected].
Equal opportunities
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
Notice to Agency and Search Firm Representatives
Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Already a Convatec employee?
If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!
About Convatec
Pioneering trusted medical solutions to improve the lives we touch:
Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With over 10,000 colleagues, we provide products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention, treatment for hard to heal wounds, at-risk skin and ulcerated tissue to supporting debilitating conditions, improved patient outcomes and reduced care costs. Convatec's revenues in 2025 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit: http://www.convatecgroup.com.
