Oporto– City Center– Trindade | Starting date: June 2026
Armatis is hiring!
We are looking for French-speaking Customer Service Representatives to provide a high-quality customer experience on banking sector.
Your responsibilities
- Manage incoming/outgoing customer calls
- Process customer requests in the back office
- Advise, support and reassure customers
- Handle objections and complaints
- Use various IT tools
- Commercial approach depending on projects
Required profile
- C1/C2 level French required (spoken & written)
- Good command of IT tools
- Excellent interpersonal skills, proactive
- Experience in customer relations appreciated
- Banking/insurance experience recommended
- Available for flexible hours (40 hours/week, Monday–Saturday)
We offer
- Contract from day one
- Paid training
- Attractive salary + attendance bonuses
- Opportunities for advancement
- Modern and friendly environment
- On-site work in Porto
- Benefits & partnerships (banking, sports, health, fashion, etc.)
Want to join an innovative banking project?
Apply now and make a difference at Armatis!
#Recruitment #OnlineBanking #CustomerService #French #CallCenter #Porto
Tipo de oferta: Integral/Full-time
Pagamento: 953,00€ - 1 200,00€ por mês
Benefícios:
- Descontos comerciais
- Horário flexível
Experiência:
- Call center: 1 ano (Preferencial)
Idioma:
Localização do trabalho: Presencial