German-Speaking Customer Service Representative – Directory Platforms Operator
Braga & Aveiro, Portugal | On-site
Start Date: 23 April 2026
Contract: Permanent
Working Schedule:
Monday to Friday: 07:00 AM – 04:00 PM
Days off: Saturday & Sunday
We are looking for German-speaking Customer Service Representatives to join a growing team supporting directory platform services. This is a great opportunity to work in a structured, weekday schedule while contributing to a professional and international environment.
Important: Candidates must already be based in Portugal, specifically in or near Braga or Aveiro. Applications requiring relocation will not be considered.
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Provide customer support via phone, email, and chat in German
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Assist users with platform navigation, account inquiries, and issue resolution
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Ensure a high standard of service and customer satisfaction
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Accurately document interactions in internal systems
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Work closely with internal teams to resolve more complex cases
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Maintain up-to-date knowledge of platform features and processes
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Fluency in German (C1–C2, written and spoken)
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Good command of English for internal communication
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Strong communication and problem-solving skills
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Detail-oriented with a customer-first approach
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Must currently reside in Portugal (Braga or Aveiro area)
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Performance bonus: €100/month (paid over 12 months)
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Stable Monday–Friday schedule (no weekend shifts)
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On-site role in a supportive and international environment
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Opportunity for long-term career growth
If you're looking for a stable schedule and a chance to grow in customer service within an international company, apply now and join the team!
