ZEISS is technology and innovation. Founded in Germany in 1846, we’re an internationally leading technology enterprise operating in the optics and optoelectronics industries generating more than 11.8 billion Euros in revenue with around 46,000 employees across 50 countries around the globe.
As a company wholly owned by a foundation, ZEISS is rooted in and committed to responsibility in all its activities. Therefore, 15% of revenue is currently invested in science and R&D. As the pioneer of scientific optics, we continue to challenge the limits of human imagination. With our passion for excellence we create value for our customers and inspire the world to see in new ways. We’re looking for a E-Commerce Manager to join us in Lisbon, Portugal.
Your Role
The role of E-Commerce Manager will involve:
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E-commerce strategy development: Define and execute the long-term e-commerce roadmap for ZEISS Vision - including platform evolution, international scaling, and integration with brand and retail strategies.
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Future platform advancement: Lead the conceptual and operational upgrading of the ZEISS Online Shop, focusing on digital architecture, scalability, personalization, and premium user experience.
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Omnichannel & ecosystem design: Align online and offline commerce to create seamless customer journeys connecting ZEISS’s retail partners, digital services, and physical touchpoints
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Innovation leadership: Scout and pilot new digital retail capabilities (e.g., virtual try-on, prescription integration, self-refraction interfaces) in partnership with ZEISS innovation teams.
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Customer-centric mindset: Continuously refine the online customer journey using behavioral insights, UX testing, and performance analytics.
