Job Qualifications
Skills Required:
Education Qualification: High School Diploma GED (Minimum)
Years of Experience: At least 1 year of Professional Experience
Language Ability:
English B2 + French C1, Mandatory.
Portuguese is a +.
What are we looking for:
Ability to work differing rotations shifts and non-standard work hours;
Excellent comprehension & communication in French & English;
Strong coping, emotional resilience, and stress-management skills;
Ability to perform duties objectively, taking in account client guidelines, devoid of inherent biases or personal beliefs;
Previous experience using Office tools;
Strong attention to detail;
Previous experience in contact center or Customer Service is a +.