Join a major social media platform project in Lisbon and become part of a vibrant, international team. As a German-speaking Customer Service Representative, you’ll support customers, sellers, and creators while enjoying a comprehensive relocation and benefits package.
Location: Lisbon, Portugal
Employment type: Full-time
Industry: Social Media / BPO
What You’ll Do:
Provide professional and efficient support, ensuring excellent service delivery
Identify root causes of reported issues and deliver effective solutions
Accurately document and summarise customer interactions
Escalate high-risk or critical cases to the appropriate teams when necessary
What We’re Looking For:
Native/fluent German (C1) with good English skills (B2)
Strong communication and problem-solving skills
Ability to work in a fast-paced, dynamic environment
Customer-focused, empathetic, and proactive
What’s on Offer:
Month x14 basic salary
Guaranteed language bonus
Loyalty bonus
️ Relocation package (flight reimbursement up to €200 after 3 months)
€400/month accommodation support for first 4 months
️ €7.17 meal allowance per working day
Medical and dental insurance
Relocation support to settle in Lisbon
Kickstart your career in sunny Lisbon and work on one of the world’s most influential platforms!
#GermanJobs #LisbonJobs #CustomerService #BPOCareers #WorkAbroad
