Porto Centro Trindade | Project start date: June 2026
We're recruiting!
We are looking for French-speaking customer service managers to deliver a high-quality customer experience for a new client who is one of the world leaders in long-term vehicle hire (LLD) and mobility solutions.
Your responsibilities :
- Manage incoming and outgoing customer calls
- Process customer requests in the backoffice
- Advise, support and reassure customers
- Handle objections and complaints
- Use various IT tools
- Adopt a sales-oriented approach in line with project requirements
Required profile:
- French C1/C2 level essential (spoken and written)
- Knowledge of another language (English/Portuguese/Spanish) would be an advantage
- Good command of IT tools
- Excellent interpersonal skills, proactivity
- Customer service experience recommended
- Availability for flexible working hours (40 hours/week, Monday to Saturday between 07:00–19:00)
We offer:
- Contract from day one
- Paid training
- Attractive salary + attendance bonuses
- Opportunities for career progression
- Modern and friendly working environment
- On-site work in Porto
- Benefits and partnerships (banking, sport, health, fashion...)
Would you like to join a new project in the field of insurance / motor claims / leasing?
Apply now and make a difference at Armatis!
#Recruitment #Banking # Carinsurance #CustomerService #French #CallCentre #Porto
Tipo de oferta: Integral/Full-time
Pagamento: 953,00€ - 1 200,00€ por mês
Benefícios:
- Descontos comerciais
- Horário flexível
Possibilidade de deslocação diária/mudança de residência:
- Distrito do Porto: Deslocar-se ou estar disposto a mudar-se para o local da oferta antes de começar a trabalhar (Obrigatório)
Experiência:
- Call center: 1 ano (Preferencial)
Idioma:
Localização do trabalho: Presencial
