Vodafone

Como é trabalhar na empresa Vodafone: avaliações e visão geral da empresa

Vodafone
Vodafone
3,9
198 avaliações
Classificações da empresa Vodafone
3,9
Classificação média de 198 avaliações no Indeed
3,6Trabalho e lazer
3,4Remuneração e benefícios
3,2Estabilidade e promoção
3,4Direção
3,7Cultura
Sede
HQ The Connection, Newbury RG14 2FN
Funcionários
Mais de 10.000
Receitas
Entre 25 milhões e 100 milhões (USD)
Setor
Telecommunications

Cargos populares na empresa Vodafone

 Salário médioFaixa salarial
114 salários comunicados
1169 €
por mês
500 €-2000 €
96 salários comunicados
1430 €
por mês
700 €-2200 €
21 salários comunicados
1281 €
por mês
600 €-2100 €
78 salários comunicados
1398 €
por mês
600 €-2100 €
12 salários comunicados
1073 €
por mês
500 €-1700 €
Satisfação salarial
48%
Dos funcionários estão satisfeitos com o salário
Com base em 290 avaliações

Avaliações da empresa Vodafone

Cargos mais popularesCustomer Service RepresentativeSales AdvisorSales ExecutiveExecutiveCustomer Care SpecialistStore ManagerTeam LeaderAssistant ManagerSales RepresentativeCall Center RepresentativeOperatore call centerAgente telefónicoSalesManagerAccount ManagerPromoterSales AssistantSenior Executive CoordinatorDeputy ManagerComercial de ventasRetail Sales AssociateComercialProject ManagerCustomer Relations RepresentativeAddetto/a alla venditaClient AdvisorEjecutivo/a de atención a clientesRetail AdvisorTelemarketerRelationship ManagerChannel ManagerEngineerTerritory SalesDependiente/aWarehouse LeadActivation OfficerTechnical SupportCustomer Support RepresentativeData Entry ClerkNetwork EngineerSales ManagerBack Office ExecutiveGestor/a comercialAgentResponsabile di punto venditaStore specialistJunior Sales ExecutiveSales AssociateSenior Sales AdvisorBusiness Development ManagerSales ConsultantSatış DanışmanıOperations ManagerRegional Sales ManagerAssociateSatış TemsilcisiAnalystAssistant Store ManagerAssistente ComercialAssistente de LojaBusiness ManagerCollection AgentMIS ExecutiveRetail ManagerSales and Marketing ManagerCallerImpiegato/aInternMarketing ExecutiveMüşteri TemsilcisiSenior EngineerSenior ManagerService ManagerSpecialistΠωλητηςConsultantOperador de Call CenterTechnical Support SpecialistVerkäufer (m/w/d)Account ExecutiveAccountantAgente di commercioBusiness Development ExecutiveCashierHuman Resources SpecialistIncident ManagerSenior Sales ExecutiveSoftware ArchitectΕξυπηρέτηση ΠελατώνΠωλητριαAddetto/a assistenza clientiAgenteBusiness AdvisorField ExecutiveProgram ManagerTechnical AdvisorBusiness ConsultantComputer OperatorCustomer RepresentativeCustomer Service ManagerDirect Sales RepresentativeField EngineerMagaza MuduruRf EngineerSales LeaderSenior Customer Service RepresentativeTechnical Support EngineerTechnicianVendedor/aAuditorCustomer Service Team LeadFront Desk ManagerGestor ComercialKundenbetreuer (m/w/d)Operations AssociateSenior Operations ManagerSoftware Test EngineerTrainerBranch ManagerCommercial ManagerCommesso/aDatabase AdministratorGeneral ManagerKaufmann Im Einzelhandel (m/w/d)Marketing ManagerPlannerProject CoordinatorProject EngineerSalespersonTechnical Support RepresentativeAddetto/a alla gestione clientiAdministrative AssistantAssistantCSEChange ManagerComercial de telefoníaConsulente commercialeCustomer AssistantDSEData AnalystDelivery ManagerDependiente/a comercioDistribution ManagerFilialleiter (m/w/d)Head of SalesIT SupportIT TechnicianInbound Sales RepresentativeInternational Account AdvisorJefe de equipoManagement TraineeProduct ManagerProduction CoordinatorResponsable de tiendaRetentions AdvisorSenior Project ManagerSoftware EngineerTechnical LeadTelecommunicatorAdministratorAssist Customer ServiceAuxiliar administrativo/aCoachCredit ControllerEnterprise Account ManagerManagement Information Systems ManagerMarketerNew GraduatePartnerPlanning EngineerQuality Assurance ManagerRetention SpecialistSachbearbeiter (m/w/d)Sales CoordinatorShop AssistantSupervisorTraineeActor/ActrizAddetto/a al customer serviceAgency ManagerAgente comercial autónomo/aArea ManagerCall Center Agent (m/w/d)Compliance OfficerDeveloperDistribuidor/a independienteEncargado/a de tiendaFinancial AnalystFinancial Planning AnalystFloor ManagerGerenteGestor de ClientesIT ManagerKey account managerMobile DeveloperNetwork SpecialistOperations AdministratorPMO ManagerPersonal para tiendaPlan ManagerQuality AnalystSales LeadSatis DanismaniSellerSocial Media SpecialistSolution SpecialistSummer InternSystems AdministratorTSOTest EngineerTitolareVenditoreΆτομα Για Call CenterΕξυπηρετηση ΠελατωνΠωλησειςAbteilungsleiter (m/w/d)Account Manager (m/w/d)Accounts AssistantAdministrativo/a back officeBPOBusiness Intelligence AnalystCCECall Center SupervisorChefe de EquipeCommercial Sales ExecutiveConfiguration EngineerConsulenteCustomer ConsultantCustomer Relations ManagerCustomer Service SupervisorCustomer Service/Sales RepresentativeCustomer SpecialistData EngineerData ManagerDelivery EngineerDesignerExecutive AssistantExecutive OfficerHandlerMarketingMedienberater (m/w/d)Müşteri HizmetleriNetwork Operations TechnicianOperaio/aOperations EngineerOperations LeadOperatorPSRPartnership ManagerPmoPromotor/aRecepcionistaRunnerSAP ConsultantSatis TemsilcisiSatış ElemanıSenior Account ManagerSenior AdvisorSenior Customer Support RepresentativeSenior Sales ManagerSenior Software EngineerSenior Team LeaderService AdvisorService Delivery ManagerServicio al clienteSite EngineerSupport EngineerTeam CoordinatorTeam leaderTechnical ManagerTelecommunications EngineerTest ManagerTransformation ManagerVendedorVendedor Porta a PortaVertriebsbeauftragter (m/w/d)Υπάλληλος Customer ServiceAcquisition ManagerActivation officerAdvisorApprenticeArea managerAsistente comercialAssistant LeaderAssistente Comercial de VendasAssociate ManagerAtencion al cliente - ventasAzafato/aBDMBack Office Medical AssistantBusiness AnalystBusiness AssociateBusiness Development SpecialistBusiness Intelligence DeveloperCall TakerCall center/a ventasCapacity ManagerChefe de VendasClient ManagerClient ServicesComercial telecomunicacionesCommercial AnalystCommercialeContractorCoordinatorCredit AnalystDepartment HeadDependiente telefoníaDirettore commercialeDistributorFinance AssistantFinance ManagerFormatoreGestor/a de proyectosGestor/a telefónicoHead of Customer ServiceHelp Desk AnalystHuman Resources Business PartnerHuman Resources GeneralistHuman Resources ManagerIT AnalystImpiegato/a amministrativo/aImplementation SpecialistInfrastructure ManagerInternational account advisorInternshipKundenberater (m/w/d)KundenberaterinMarketing SpecialistMarketing managerMağazaMitarbeiter (m/w/d)Mitarbeiter Back Office (m/w/d)Mozo/a de almacénNetwork AnalystNetwork ManagerNetwork OfficerNetwork Security EngineerOffice AdministratorOperador de TelemarketingOperations AnalystOrder AdministratorOutbound Sales RepresentativePerformance ManagerPraktikum (m/w/d)Promotor de VendasPromotor/a de telefoníaQuality Assurance AnalystQuality AuditorQuality ManagerRetail Assistant ManagerSales Advisor (m/w/d)Sales Manager (m/w/d)Seasonal AssociateSecurity EngineerSenior Business AnalystSenior ConsultantSenior Network EngineerSenior Process EngineerSenior Reporting AnalystSenior Retail ManagerSenior Sales ConsultantSenior SupervisorSenior System EngineerService Transition ManagerSite ManagerSolutions ManagerSoporte técnicoSystem EngineerSystems AnalystTechnical AssistantTechnical Project ManagerTelefonist (m/w/d)Teleoperador/a comercialTerminal ManagerTesterTrainee EngineerTécnico/aVice PresidentVodafoneVolunteercseÇagrı MerkeziΣυμβουλος ΠωλήσεωνΤηλεφωνικές ΠωλήσειςΤηλεφωνικο ΚεντροAccount AdvisorAccount OfficerAccount Resolution SpecialistAccount managerAccounts Receivable ClerkActivation ManagerAdminAdministration ManagerAdviseur (m/v)Agent (m/w/d)Agent de Centre d'appel (H/F)Aktivasyon SorumlusuAmbassadorAnalistaAnalista de SuporteAnalista de riesgosAnalytics ManagerApplication SpecialistApprendistaAssistant General ManagerAssistenteAssistente de Back OfficeAssistente de VendasAtención al públicoAudit AssociateBerater (m/w/d)Bid ManagerBilling AnalystBilling SpecialistBusiness Project ManagerBuyerCRECall Center ManagerCashier/SalesCenter ManagerCentralinistaCep Telefonu TeknisyeniChange AnalystChief Executive OfficerCleanerColaboradorCollaboratoreCollection ManagerComercial pymesCommercial B to B (H/F)CommissionerCommunications ManagerConciergeConsultor de NegóciosContableContract AnalystContract ManagerControllerCoordinator (m/w/d)Corporate Development ManagerDGMDanışmanDelivery DirectorDelivery DriverDemand ManagerDesarrollador/a de softwareDevelopment Operations EngineerDigital Transformation ConsultantDirectorDirector of Business DevelopmentDirector of OperationsDirector/a servicio/a de atención al clienteEjecutivo/a de retenciónEjecutivo/a de ventasEncarregado de LojaEnterprise ArchitectExecutive Support OfficerExecutivo de VendasField ManagerField RepresentativeField TechnicianFloor SupervisorFront Desk AgentGerente de operacionesGerente de servicioGroup ManagerGérant (H/F)Head of DataHead of OperationsHead of ProductHealth Care AdvisorHelp deskHelpdeskHuman Resources AdministratorHuman Resources AssociateIT Security SpecialistInbound Call Center RepresentativeInbound Customer Service RepresentativeInformation Technology ManagerInside Sales ManagerIntelligence SpecialistInternal AuditorInternational Account AdviserJava DeveloperJefe de ventasKey Account Manager (m/w/d)Lead ConsultantLead DesignerLiaisonLogistics AssociateManaging PartnerMarketing AssistantMarketing Communications ManagerMarketing InternMarketing RepresentativeMarketing SupervisorMağaza SorumlusuMerchandiserMitarbeiter Kundenservice (m/w/d)Mobile Phone TechnicianMonitorMüdürMüşteri DanışmanıNetwork AdministratorNetwork Systems OperatorNutriologo/aOffice ManagerOffice WorkerOfis SorumlusuOn MuhasebeOnline ManagerOperario/a de limpiezaPazarlamaPerformance EngineerPersonal AssistantPersonal trainerPorteiroProcacciatoriProcess LeadProduct Marketing ManagerProduct OwnerProject AdministratorProject AssistantProject SpecialistProject managerPromotions AssistantProperty ManagerProyectistaQuality Assurance EngineerQuality Assurance TesterQuality assurance specialistReceptionistRecruiterRecruiting CoordinatorRecruitment ResourcerRegional HeadRegionenleiter (m/w/d)Responsabile commercialeResponsabile post venditaRetailSaha SatışSaha Satış DanışmanıSaha Satış TemsilcisiSales AnalystSales TraineeSales TrainerSales and Service TechnicianSales support specialistSatıs PazarlamaSatışSecretario/aSecretárioSecurity OfficerSecurity SpecialistSenior Account ExecutiveSenior Financial AnalystSenior Human Resources AssociateSenior Key Account Manager (m/w/d)Senior PartnerSenior Relationship ManagerSenior Sales Manager (m/w/d)Senior Systems AnalystSenior Web DeveloperSenior consultantService EngineerShift LeaderShop ManagerSocial media manager/aSpezialist (m/w/d)Subject Matter ExpertSummer TraineeSupervisor/aSupply Chain ManagerSupply Chain SpecialistSurvey EngineerTLTakım LideriTeam AssistTeam MemberTeam SupervisorTeam TrainerTechnical AssociateTechnical Support AdvisorTechnical support residentialTeknikTécnico em TelecomunicaçõesTécnico/a en marketingTécnico/a instalador/a fibra ópticaTéléconseiller (H/F)User Interface DesignerVSEVendor ManagerVerkaufsassistent (m/w/d)Verkoopmedewerk(st)er (m/v)Vertriebsleiter (m/w/d)Vodafone Satış TemsilcisiWarehouse WorkerWorks ManagerZonal Retail HeadadvisoriOS DevelopertellecallerΤαμιαςΤεχνικοςΤηλεφωνική Εξυπηρέτηση ΠελατώνΥπαλληλοςΥπευθυνος Καταστηματος(Specialist Partners Management)1st Line Support Engineer1st level technical support20142nd Line Support Engineer2nd level tech support engineer3G Expert3rd Line Support EngineerAGENT VODAFONE ανανέωση συμβολαιωνAGENTEAMAM-DistributionAPEX TRAVEL & TOURSAbogado/aAccount AdministratorAccount DirectorAccount SupervisorAccountant (m/w/d)Accounting ManagerAccounts Payable ClerkAccounts Payable SpecialistAcheteur (H/F)Activation Lead for Kerala CircleActivation Officer (AO)Activation Officer and thereActivationsAddetto/a alle pulizieAddetto/a alle risorse umaneAddetto/a back officeAddetto/a front officeAdministration ExecutiveAdministrativo LogísticaAdvisor International ProcessAdvisor and FloorwalkerAgendAgent D'accueil (H/F)Agent TelesalesAgent customer careAgent de VanzariAgente de Suporte TécnicoAgente de negociosAgenzia vodafone partnerAhmadabad as an officerAjudanteAktif Satış DanışmanıAktivasyon ElemanıAnalista FinanceiroAnalista administrativo/aAnalista business intelligenceAnalista de BIAnalista de MarketingAnalista de ProdutoAnalista de VendasAnalista de fraudeAnalista de gestion de pedidosAnalista de laboratorioAnalista de negocioAnalista de productoAnalista funcionalAndroid DeveloperAnimadora culturalApoio ClienteApplication Support EngineerArea DistributionArea LeaderArea RepresentativeArt AssociateAsdghAsesor/a comercial call centerAsesor/a de ventasAsesor/a financiero/aAsistent / AsistentkaAsistente de direcciónAsistente de marketing y ventasAsistente de soporte tecnicoAssist" zaAssistant EngineerAssistant Vice PresidentAssistant del departamento de Grandes CuentasAssiste Assistent Filiaalmanager (m/v)Assistente AdministrativoAssistente TelecomunicaçõesAssistente TécnicoAssistente de DadosAssistente de PromoçãoAssistente marketingAssistente personaleAssistenz (m/w/d)Assitente de Tecnologia Da Informação.Associate ConsultantAssociate EngineerAssociate Project ManagerAssurance ManagerAtención y GestiónAuckland MetroAuditor/a seniorAusbildung Verkäufer (m/w/d)Automation EngineerAutomation managerAuxiliar de AtendimentoAuxiliar de Atendimento ao ClienteAuxiliar de mantenimientoAuxiliar/a de recepciónAuxiliar/a de serviciosBDEBPO ExecutiveBSS Support TeleconinicationsBUSINESS MARKETING MANAGERBack End DeveloperBack Office PersoneliBecariaBecario/a de atracción de talentoBecario/a de operacionesBeckend officeBeyazyakaBilgi IslemBilling AdvisorBilling ClerkBilling ManagerBilling RepresentativeBranch ExecutiveBrand ManagerBuilding ManagerBusiness DeveloperBusiness Development InternBusiness Development OfficerBusiness Development RepresentativeBusiness Impact Lead, Organisational ChangeBusiness Intelligence Analyst InternBusiness Intelligence ManagerBusiness Process AnalystBusiness Retail Representative, Room LeaderBusiness Sales ConsultantBusiness SupportBusiness Systems AnalystBusiness advisorBusiness development managerC.C.ExecutiveCBA ExecutiveCFOCIACOMERCIACOMPUTER OPRETERCRM analystCSCCSR agentCUSTOMER CARE AGENTCUSTOMER CARE VODAFONECaixa de LojaCajero/aCajero/a Reponedor/aCall CenterCall Center MunkatársCall CentetCampaign ManagerCare SpecialistCashier/StockerCategory ManagerCatering ManagerCertified Public AccountantChannel management Chargé de Réseau (H/F)Chief Financial OfficerClerkClient DirectorClient Services SpecialistClient SpecialistCluster InchargeCluster ManagerCmercialCoach (m/w/d)Collection Head for West DelhiCombined CareComercial autónomo/aComercianteCommercial B to C (H/F)Commercial DirectorCommercial Project ManagerCommercial strategyCommunication RepresentativeCommunication SpecialistCommunication managerCommunication skills and knowledge of retailCommunications EngineerCommunications InternCommunity adviserComptable (H/F)Configuration ManagerConfıguration Change ManagerConseiller Clientèle (H/F)Conseiller de Vente (H/F)Conseillère Clientèle a SatoConsigliere di venditaConsilier VanzariConsultant (m/w/d)Consultant Relatii ClientiConsultant VanzariConsultant de VanzariConsulting ManagerConsultorConsultor/a técnico/aConsumer Relations ManagerConsumer careContact Center EngineerContract AdministratorContract SpecialistContract staffControlistaController (m/w/d)Contrôleur de Gestion (H/F)Cool CenterCoordenadorCoordenador de VendasCoordinador/a de gestión de cambiosCoordinador/a de mercadotecniaCoordinador/a de proyectosCoordinatoreCopywriterCore Network EnginnerCorporalCorporate Account AdviserCorporate AdvisorCorporate Affairs Head - Assam & NortheastCorporate Customer Care RepresentativeCorporate Segment LeadCorporate Store InchargeCorporate Technology SafetyCorporate collection lead for Surat BranchCost AnalystCostumerCostumer serviceCounselCounter Sales RepresentativeCountry ManagerCredit & Collections HeadCredit AdvisorCredit AssistantCredit AssociateCredit ManagerCrew MemberCrm ConsultantCuidador/a de persona mayorCustCustomer AdvocateCustomer CareCustomer Care AgentCustomer Care AssistantCustomer EngineerCustomer Experience VerificationsCustomer Service Account RepresentativeCustomer Service Associate / CashierCustomer care backofficeCustomer serviceCustumer Service excutiveDMEDOGS BODY-currentDSRDST & DSADTOData Analist (m/v)Data ClerkData CollectorData ConsultantData LoadingData ModelerData Science InternData Services Development SpecialistData SpecialistData geek (cse)DatacomDccc OfficerDealerDebt CollectorDelegado ComercialDelivery ConsultantDelivery CoordinatorDelivery SpecialistDemand PlannerDepartamento/a comercialDepartment AssistantDepartment ManagerDeployment ManagerDesktop Support TechnicianDestek UzmanıDetaentringDeutschland (DE)Development ManagerDialogmarketingDigital MarketerDigital Transf/Customer Eperience&OperationsDirector of Financial Planning and AnalysisDirector of Human ResourcesDirector of MarketingDirector of Program ManagementDirector of Regulatory AffairsDirector of Sales and MarketingDirector/a comercialDirector/a de seguridad de la informaciónDiscover GraduateDispatcherDistribution AssistantDistrict ManagerDriverDseDse at vodafoneDéveloppeur (H/F)E-commerce ManagerE-shop Και Social MediaERP Project ManagerEbanistaEducador/a ambientalEgypt staffEjecutivo de venntasEjecutivo/a comercialEjecutivo/a de venta 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KundenbetreuerinTele SatışTele calerTele-salesTelecommunications OperatorTelefonistaTelekominikasyon MuhendisiTelekommunikationsberaterTelekommunikationsfachberaterTelekommunikationsverkäuferTelephone switchboard operatorTelephonistTelepower CasualTellecallerTellicallerTemizlik Ve Çay ServisiTemp forceTerminalistaTesorero/aTest AnalystTest LeadTest TechnicianTrabajo en área de cierre de portabilidadesTrabalho temporárioTrade RepresentativeTrade marketing specialistTrading ManagerTrainee ManagerTraining SupervisorTranslatorTsmTsoTécnicoTécnico de VendasTécnico/a de atención al clienteTécnico/a de proyectosTécnico/a de redesTécnico/a en mantenimientoTécnico/a soporte TIUK Account AdvisorUK International account adviserUnix System AdminUser Acceptance Testing (UAT)User Experience DesignerVGS VISPL Support anaylistVedoucí PracovníkVendedor ComercialVendedor/a de serviciosVendedor/a juniorVendedor/a por teléfonoVendeuseVentasVerify OfficerVerkaufsmitarbeiter (m/w/d)Verkäufer Außendienst (m/w/d)Verwaltungs AssistentinVeterinario/aVice President of FinanceVice President of SalesVodafone - TemporaryVodafone AdminVodafone Discover GraduateVodafone Ireland FoundationVodafone RepresentativeVodafone VSRA ProvisioningVodafone callingVodafone shopWarehouse ManagerWeb Chat AdviserWeb DeveloperWeb Optimization SpecialistWeb and chat representativeWindows System ExpertWissenschaftliche HilfskraftWork Experience PlacementWritten CommunicationXXXYonetici SekreterYouth Sales RepresentativeYönetici AsistanZMEZakelijk AccountmangerZonal HeadZone Retail HeadZákaznická Podporaactivation officerasistente clientiassistente customer retentionbackandbackhand excutivebackofisscall agentccacollection recoverycollectorconsumer carecustomar care dept excletion dept.customer loyaltycustumer servicedata opertorempleadaemployyeendgineerexperiencefidelizador cuentasform fillingimpeigato alle telecomunicazioniinbound Processinpiegatointernational account advisorinternet and business solutionkafr elshiekhmanagernononeofficer-activationprepaid to postpaidprivat und Geschäftskundenbetreuerprocess Leaderretail coordenetorsalessalse officersels execitivesr.extechnical cable and fiber optictechnical supporttenik experttsoupgradesvarios puestosvendedoorvodafonevodafone account advisorvodafone exucutive officervodafone idea cellular LTD job Regardingvodafone india pvt . ltd.vvvvvvwholesale receivable collectionx InterconnectÇağri Merkezi̇Çağrı Merkezi ElemanıÇağrı Merkezi Müşteri DanışmanıÇağrı Merkezi UzmanıÚklidÜrün FotoğrafçısıİnbaundŞoförΕιδικός Ομάδας ReadyΕξ. 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mazowieckieDohaAradBacauBrasovBucureștiBuzauDevaGherlaHunedoaraIasiOradeaPantelimonPiatra NeamțPloieștiSatu MareTârgu MureșTimișoaraUrlațiHoniaraStockholmTunisAdanaAfyonkarahisarAnkaraAntakyaAntalyaBalıkesirBeyoğluBingölBursaÇankırıCeyhanÇorumDiyarbakırElazığErzurumEskişehirFethiyeGaziantepGiresunGölcükİçelİstanbulİzmirİzmitKahramanmaraşKarasuKayseriKilisKonyaKumlucaMalatyaMaltepeMardinNevşehirOrduSamsunŞanlıurfaTekirdağTrabzonTuzlaÜmraniyeÜsküdarVanКиїв, КиївОдеса, Одеська областьKampalaAlexandria, VAAlpharetta, GAAmsterdam, NYAshburn, VAAthens, GAAtlanta, GABelfast, MEBellevue, WABerkshire, NYCairo, GACairo, NYChester, PAChicago, ILCosmos, MNDallas, TXDelhi, CADenver, CODublin, CAEgypt, AREgypt, TXFort Lauderdale, FLGoldsboro, NCHouse, NMHouston, TXLondon, OHMadrid, IAManchester, NHMiami, FLMilan, TNMunster, INNewbury, NHNewtown, CTNew York, NYNorth, SCPacheco, CAParis, TXPlaza, NDPueblo, CORemoteRichmond, VASalesville, ARSandy Hook, CTSydney, FLTriana, ALValencia, NMVillage, 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Avaliações gerais na empresa Vodafone

4,0
Gestor Comercial | Lisboa | 25/10/2016
As reuniões, os prémios, harmonia entre os colegas, comunicações interrompidas
Aprendi imenso não só a nível de saber comunicar com o publico, o a vontade, a interatividade e a avaliação das palavras que usamos. como também aprendi que nós é que definimos o quanto queremos ganhar e para isso temos de lutar, temos de trabalhar para adquirir os nosso objectivos mensais. Havia harmonia entre os colegas. Aprendi muito com o miting (reunião) que havia sempre antes de irmos para o trabalho, era quando falávamos e treinávamos se houvesse algo que acontecesse no trabalho que não soubéssemos resolver e principalmente havia motivação para mais um dia de trabalho. A parte mais difícil era quando não conseguíamos fazer nada ou tínhamos aquele objectivo e por algum motivo não ganhamos algum prémio por não o ter alcançado, o que é difícil mas ensina-nos a lutar mais adquirir o que queremos. Em relação ao trabalho não havia nada que não fosse desagradável, só mesmo quando deparávamos e tentávamos comunicar com pessoas que conseguiam ser desagradáveis ou desvalorizavam o nosso trabalho
PrósPrémios
Contrasa tentativa falhada de comunicação com pessoas extremamente desagradáveis
1,0
Consultor de Negócios | Braga | 30/09/2022
Vodafone não paga estágio
Fui contratada para um estágio remunerado em Braga de duração de 2 meses, fiquei 1 mês de tele trabalho, no 2 mês quando foi para ir a Loja, informaram que não seria possível ir para Braga pois não teria ninguém para me acompanhar, portanto eu teria que ir para VILA NOVA DE GAIA (60 km de braga, aprox 1:30 de viagem). Como estava a precisar muito do emprego, fui durante 3 semanas, porem se tornou insustentável o dia viajando, alem da jornada de trabalho, então informei a supervisora que desistiria pelo fato do local não serem os que acordaram no momento do contrato, a supervisora me cobrou um email de desistência e enviei. No dia do pagamento, fui informada que não receberia os dias trabalhados, porem a desisti em decorrência de não seguirem o local acordado. Me senti extremamente enganada, então fui ate o ACT de Braga onde o funcionário constatou ma fé por parte da empresa. No período do estagio, eu atendia clientes, enviava dezenas de propostas, tive propostas aceitas, ou seja, trabalhei de graça para Vodafone, e colocam clausulas no contrato para nao nos pagarem no final
PrósNenhuma
ContrasNão pagam o ordenado
5,0
Project Director | Lisboa | 5/01/2016
A fun experience enriched with the knowledge of a new industry
A fun experience from starting up the company under an international team, to running a fully matured network under Vodafone Global guidelines. I had the opportunity to attend various technical and management courses both at vendors (Ericsson and Lucent) as well as attending courses at prestigious Universities, like Harvard Boston, Ashridge University (UK) and Lisbon Management University. The Management team was led by a excellent CEO and a group of knowledgeable VPs who made the company a great success story in the late '90s, before being acquired by Vodafone. The main challenges were in guaranteeing the best service to our customers in a highly competitive environment, particularly with the rise of prepaid tariffs. The many tasks performed over the 14 years in the company were all very satisfying and of great success being of the most successful, the introduction of a radiation monitoring solution, still in use today by the 3 national operators.
PrósWorld class experience
ContrasDiverse cultures
4,0
Account Manager | Porto | 11/12/2018
A Vodafone é uma empresa agradável, dinâmica e com muita energia!
Vodafone, 1999/2011 Foram 12 anos incríveis, repletos de ensinamentos, de crescimento e desenvolvimento pessoal e profissional! Vivi momentos de stress, de pressão, mas sempre com uma abordagem positiva, sempre com apreço, sempre em equipa... foi a minha escola a nível profissional. O reconhecimento existe e é praticado com todos aqueles que vestem (mesmo!) a camisola... A qualidade e a excelência no serviço prestado são uma premissa, sempre com o foco nas pessoas, antecipando as suas necessidades e dessa forma, contribuindo para o atingimento dos objetivos da direção e do Grupo Vodafone! Desempenhei várias funções ao longo desses 12 anos, e todas elas foram enriquecedoras... O cultura corporativa não podia ser melhor, existia um envolvimento de todos os colaboradores na missão da empresa! Sempre que falo da Vodafone, sorrio! Sinto um enorme orgulho por ter ajudado no crescimento da Telecel, no início, e da Vodafone depois...
5,0
Assistente de Loja | Aveiro | 14/07/2016
A empresa onde cresci profissionalmente
Trabalhar na Vodafone foi um gosto enorme. Aprendi tudo. A nível de telecomunicações adquiri conhecimentos, com as várias formações ao longo da minha estadia, que de outra forma não iria ter. Em relação aos meus colegas, existia entre a maioria de nós um espírito de equipa incrível. Era difícil muitas vezes o trabalhar até muito tarde. A parte mais agradável era percebermos que os cliente da loja raramente saiam insatisfeito com o atendimento, reuníamos todos os esforços para que assim fosse. Tínhamos a certeza que voltavam sempre e às vezes só para dizer "olá, como estão?" era gratificante sentir esse carinho. Trabalhei para uma grande empresa onde as relações humanas são importantes, onde o bem estar dos colaboradores é importante. Nada do que eu possa descrever da minha experiência faz perceber o gosto enorme que tive em trabalhar na Vodafone.
PrósOrdenado acima da média e comissões
ContrasTurnos rotativos, complicado para quem tem filhos
5,0
Chefe de Equipe | Leiria | 13/08/2016
Bom ambiente de Trabalho
Consistindo, o trabalho, no contacto com os mais jovens, tornava a realização relaxada da tarefa. Embora tenhamos situações de abordagem aos professores por várias situações, o que aumentou a flexibilidade de abordagem no momento e formatação mental. Aqui desenvolvi o meu sentido de compreensão com os mais jovens, uma vez que estes são muito diferentes na mesma idade entre eles, a fase da adolescência é muito inconstante. A equipa sempre demonstrou uma forma de união, apesar de sermos sempre três na acção, lutamos pelos objectivos pessoais e de equipa. Fazendo, nestas situações, muitas escolhas e gestão das tarefas de cada um de forma a unificar a força. O mais difícil foi estar exposto à chuva e ao frio por algumas vezes, mas, em casos extremos, a empresa liberava-nos para agir com outra estratégia. Um misto de agradável com desagradável.
PrósComissões e Tranportes Pagos
ContrasTransporte Próprio e farda não adequada
3,0
Assistente Comercial | Coimbra | 27/07/2018
Empresa dinâmica e bem organizada
É um trabalho que exige muito esforço e empenho e disponibilidade prolongada mas que também é recompensador desse esforço no que toca às remunerações. A empresa está bem organizada e disponibiliza ferramentas e um ambiente propícios à aprendizagem e formação para garantir a qualidade e sucesso dos seus trabalhadores e também a sua integração na equipa e bem estar geral. A parte mais agradável do trabalho é sem dúvida a boa disposição bem como o ambiente informal no local de trabalho. A parte mais difícil é o contacto com clientes aquando da venda dos serviços. Aprendi nesta empresa várias técnicas de comunicação e venda bem como alguns conhecimentos relativos a serviços de telecomunicações.
PrósDeslocações providenciadas pela empresa
ContrasHorário de trabalho/ Grande tempo passado de pé e/ou a caminhar
5,0
Assist Customer Service | Braga | 21/09/2012
Excelente grupo de trabalho
- resolver/esclarecer as dificuldades dos clientes em variados serviços da empresa. - Adquiri enorme poder de argumentação e escuta activa - A gerência não é muito próxima dos colaboradores, apenas está interessada nos objectivos. - Os melhores colegas de trabalho, grande espírito de união. É uma grande família. - A maior dificuldade do serviço é a pressão constante sobre os objectivos. É necessário uma enorme resistência ao stress, pois temos que lidar muitas vezes com grandes reclamações dos clientes. - O facto de estarmos rodeamos por excelentes colegas de trabalho e com espírito de equipa, ajuda a que se encare o trabalho com mais optimismo.
Prósempresa com cantina interna; produto de qualidade
Contrasvencimento reduzido para o desgaste da profissão; pouca estabilidade e progressão na carreira
4,0
Estagiário | Lisboa | 18/07/2018
Não é por acaso que a é uma das maiores empresas mundialmente
O edifício pode ser labiríntico e as salas dos grupos com cargos mais baixos um pouco fortes e alienadas porém as restantes são confortáveis e oferece espaços de recreio bastante agradáveis. As equipas tem todas culturas internas diferentes como por exemplo a equipa da gfi (linha interna) as pessoas são calmas e pro-activas, apesar da sua sala/cave asfixiante sabendo criar um equilíbrio entre as várias "engrenagens" do seu sistema; e a equipa do 1214 que tem disputas não saudáveis entre eles e com uma dificuldade em separar frustração pessoal com os colegas (certas atitudes de certos clientes também não os ajuda). O refeitório é a cereja no topo do bolo, bom barato e com varias escolhas de refeição, que deixam bem disposto até o trabalhador mais rabugento.
5,0
Técnico em Telecomunicações | Almada | 31/12/2020
Empresa boa para se trabalhar
Um dia de trabalho na Vodafone é um dia de desafios criados pelo teu trabalho em que nenhum é igual ao outro daí aprenderes a superar-los sozinho ou com ajuda de outros departamentos ( BackOffice ) em vês um espirito de equipe de interajuda. As dificuldades do dia a dia por vezes são as situações que aparecem quer sejam criadas pelos clientes quer por causas naturais em que 97 % dos casos tu ultrapassas mediante as barreiras que te impões a ultrapassar o que te torna o dia competitivo O mais agradável é o facto não existir pressão imposta pela Vodafone , basta seguir os procedimentos normais da empresa e temos um dia normal de trabalho .
ContrasNão ter equipes técnicas da empresa ( apenas tem subempreiteiros )
5,0
Enterprise Account Manager | Field Based | 2/02/2015
Great Company to Work for
I am a highly motivated individual with exceptional cross-functional management experience. I have a broad range of skills including people management, account management, recruitment, recruitment branch management, sales and service management. I also have a deep understanding and experience of areas such as customer service, sales, retail, credit and collections, MI, scheduling, manufacturing, construction and utilities. I currently work in the telecommunications industry, where I am a respected and influential member of the team. Throughout my time at Vodafone I have won awards for my service and skills. I strongly believe that you are only as good as your team, and that a healthy performance comes from nurturing and growing your team enabling them to be the best they can be, every day without exception. I am always looking for ways to improve myself, processes and procedures that don’t work or could be done better to give us continuous improvement and growth in performance and associated results. I am adaptable, flexible, calm and thrive on a challenge. I love people management and my passion is developing people to be the best they can be. Providing constructive feedback continually is just as important as positive feedback – it’s how your deliver it. Team work is key to success, and building the strongest team relationship is very important to me and to the success of my team. Customer service is at the heart of everything I do, and I do not answer questions /
1,0
Customer Service Representative | Newark-on-Trent | 22/06/2020
Inconsiderate Liars - Read This
READ THIS FOR A FULL BREAKDOWN ON VODAFONE First off, the bonus scheme - they tell you that you can get up to £2000 extra in bonuses but when they get your payslip they deduct from the bonus itself. Each month my bonus should have been £180 which they would tell me, but on the payslip it is deducted from and halved. Second, employee mental health. They preach that they cater to it but don't, and especially during the Covid-19 pandemic where all employees were working from home. It was stressful being cut off from people, but they removed systems and processes to the point we couldn't do anything for customers and were frequently yelled at for not being able to do a simple thing we could have done before. It wasn't until six weeks in that they gave us alternate processes. Thirdly, they don't treat their employees like human being. Some of the processes are poorly explained or subject to interpretation that it becomes so easy for an employee to make a punishable mistake. They talk about the severity of these issues but do nothing to make them easily avoided as they should be, and the employee pays the price, not the company. I have watched hard working people lose their jobs or put under more stress by the company for simple mistakes; breaking down in tears at their desks and where are management? No where to be seen. It's other colleagues having to step in to help before being yelled at for not being on the phones. There is no such thing as compassion at this compan
PrósSome good people
ContrasLong hours, poor time management, stressful
1,0
Πωλητης | Αττική | 26/03/2021
Μεγάλη προσοχή: Χειραγώγηση, gaslighting και εργασιακό bullying
Μεγάλη προσοχή σε όποιον πάει να εργαστεί σε αυτό το κάτεργο διότι οι άνθρωποι είναι αδίστακτοι. Αν και τις πρώτες μέρες σου διαφημίζουν ότι η Vodafone μια είναι σούπερ εταιρεία που σέβεται τον εργαζόμενο, στην πράξη αποδεικνύουν το ακριβώς αντίθετο. Προσπαθούν να σε χειραγωγήσουν με άθλιες μεθόδους και καταφεύγουν από την πρώτη μέρα σε gaslighting με συνεχή ψέματα, μια τοξική συμπεριφορά η οποία μπορεί να έχει συνέπειες στη ζωή σου. Το επικίνδυνο είναι ότι εκείνη τη στιγμή δεν το καταλαβαίνεις αλλά όλο αυτό μπορεί να επιδράσει με δυσάρεστο τρόπο στην ψυχολογία σου, σε σημείο να πέσεις σε κατάθλιψη.Το 99% των εργαζομένων δεν το καταλαβαίνουν και ποτέ, βάσει της εμπειρίας μου. Όλα αυτά, με μόνο σκοπό να σε χειραγωγήσουν και να σε κάνουν λάστιχο, να σε έχουν του χεριού τους ή, όταν δεν σε χρειάζονται άλλο, να σε απομακρύνουν. Το χειρότερο που χρησιμοποιούν είναι το εργασιακό bullying, το οποίο επίσης οι περισσότεροι δεν παίρνουν χαμπάρι διότι είναι νέοι στην πλειοψηφία τους. Προσπαθούν βασικά να έχουν όσο πιο νέους μπορούν στους χώρους εργασίας όχι μόνο για να βγάζουν μια νεανική εικόνα προς τα έξω αλλά για να τους εκμεταλλεύονται χωρίς πρόβλημα επειδή δεν έχουν την εμπειρία να ορθώσουν ανάστημα ή να αντιληφθούν τι συμβαίνει. Στα καταστήματα διατηρούν μόνο όσους μπορούν να ελέγχουν απόλυτα, δεν συνδικαλίζονται και δεν έχουν ζωή γενικά. Προσπαθούν να απασχολούν νέες γυναίκες αλλά όχι πολύ ωραίες, ώστε να διατηρείται η ομαλότητα στους χώρους εργασίας και να μην έχουν προβλήματα μ
1,0
TSR | Ελλάδα | 23/03/2022
Τοξικο Περιβάλλον, ανυπαρκτη οργανωση
Χειρότερη εμπειρία που είχα σε εργασιακό χώρο. Μακριά από την vodafone, προτιμήστε οτιδήποτε άλλο, μη χάνετε το χρόνο σας και την ψυχική σας υγειά σε μπουρδο εταιρείες σαν και την Vodafone. Δεν υπάρχει καμία μα καμία συνέπεια με τα όσα σου παρουσιάζονται στην αρχή, ότι όλα είναι τελειά, είναι εργασιακός παράδεισος κλπ. Στην πραγματικότητα μιλάμε για ένα κανονικό κολαστήριο. Κανένας σεβασμός στον υπάλληλο, δεν υπάρχεις σαν άνθρωπος, είσαι μόνο ένα νούμερο. Χρησιμοποιούν ηλίθιες / κουτοπόνηρες μεθόδους για να σε χειραγωγήσουν και καλά, προσβολές και ειρωνείες στο φουλ από team leaders που την έχουν δει θεοί, ενώ την ιδιά ώρα είναι πανασχετοι, κάνεις τους δεν έχει ιδέα να σου δώσει μια λύση ακόμη και για απλά πράγματα, 10 άτομα να ρωτήσεις θα πάρεις 10 διαφορετικές απαντήσεις, καμία συνεννόηση μεταξύ τους, δεν τους έλεγχοι κάνεις. (Υπάρχουν λίγες εξαιρέσεις αλλά αυτό και πάλι δεν αλλάζει την κατάσταση και την εικόνα, η πλειοψηφία των team leaders – supporters είναι καβαλημενα ψωνακια με υφος 100 καρδηναλιων και φουλ κομπλεξ, εντελώς άσχετα με το αντικείμενο, τεχνικές γνώσεις υπό του μηδενός ). Δεν υπάρχει καν ουσιαστική εκπαίδευση, καμία οργάνωση, όλα είναι στον αυτόματο. Παράλογες και τραγελαφικές διαδικασίες, ακόμη πιο παράλογες απαιτήσεις που δεν έχουν κανέναν μα κανένα ουσιαστικό νόημα και ακόμη πιο άθλια συστήματα - εξοπλισμός δεκαετίας 80!! (η τεχνολογία προχωράει αλλά η Vodafone αρνείται να το αποδεχτεί), να θέλεις να δουλέψεις και να μην μπορείς λόγω αδυναμίας συστημά
1,0
Technical Support Residential | Αθήνα | 20/06/2021
Τοξικό περιβάλλον εργασίας, μόνο το brand name είναι δυνατό!
Από πού να ξεκινήσω? Μόνο αρνητικά μπορώ να πω για την εν λόγω εταιρεία καθώς στους 11 μήνες που έκλεισαν στην Vodafone ήταν σαν να μου έπινε το αίμα, ψυχολογικά είμαι χάλια από την 2-3 ημέρα εργασίας αν θυμάμαι καλά, χαμηλού επιπέδου συμπεριφορά από τους Δήθεν Team Leaders, πόσο μάλλον από τους 2 Δήθεν supervisors που τα βλέπουν όλα ρόδινα και την Manager του τμήματος, σαν να είναι όλα φυσιολογικά και δεν υπάρχει κανένα απολύτως πρόβλημα και σε όποιον δεν αρέσει να παραιτηθεί. Γιατί μιλάς 10 λεπτά με τον κάθε πελάτη ακόμη δεν ξεκίνησε η βάρδια σου και δεν έχεις τελειώσει καμία κλήση κάτω από 6 λεπτά? Γιατί είσαι after call 2 λεπτά τι κάνεις? Αυτά είναι η καθημερινότητα μας σε αυτήν την εταιρεία. Να σχολιάσει κανείς το ότι κάθε τρεις και λίγο έχουν πρόβλημα τα εργαλεία των υπαλλήλων και δεν μπορείς να κάνεις σωστά την δουλειά σου? Να σχολιάσεις τις αναμονές που έχει περισσότερο που αφορούν παράπονα των συνδρομητών παρά για τεχνικά προβλήματα? Τις βλακείες που κάνει ο κάθε agent στους πελάτες και μετά ξαναπαίρνει, σε βρίζει και με το δίκιο του? Να σχολιάσεις το ότι χρειάζεσαι βύσμα για να πάρεις άλλη θέση? Είχα κλείσει 9 μήνες και έστειλα βιογραφικό για άλλη θέση και η απάντηση του Δήθεν HR είναι ότι βρέθηκε καταλληλότερος διότι οι δεξιότητες και τεχνικές γνώσεις του προσέγγισαν καλύτερα τις απαιτήσεις του ρόλου.(Το τι δεξιότητες και τεχνικές γνώσεις θα μπορούσε να χρειάζεται κάποιος για ένα τμήμα το οποίο αφορά πάλι εισερχόμενες κλήσης ένας θεός ξέρει). Την θέση όμως τ
PrósΚανένα πλεονέκτημα
3,0
Senior Sales Advisor | North East | 29/08/2012
A challenging and demanding role with good rewards.
My typical day was opening the store, completing daily tasks, such as cash management, stock reports and checks, accepting in deliveries and return products to the warehouse. Respond to daily communications such as sales figures, training requirements or other store requests for help and assistance. Would rely important information back to the store team. Supervise, motivate and train staff, under direction of manager. On several occasions ran the store inbetween managers coming and leaving the store and during annual leave. As well as effectively managing and delegating tasks, I also managed my own sales targets, gave great customer services, promoted, persuaded, negotiated and listened to customers about products and services. As superviser I would have to manage difficult situations with customers, trying to resolve issues straight away, as well as deal with staff issues. The role changes depending on your level and how many hours you work. Began as a 16 hour trainee and grew and developed myself into supervisory level and full time. Hardest part of the job is the constant pressure of targets, striving to achieve targets on a monthly basis. In addition working as part of a very small team of 5. If a personality clash occured, sometimes it is not possible to avoid that person in the way you can in a larger store or office with more than 5 team members. Found progression can be slow in many instances in getting to higher levels in the retail side, as with small teams you may
Próswell paid commission on top of wages, working as part of a team. always being focused
Contrassales targets change every month. teams can be 'too' close knit.
3,0
Combined Care | Stoke-on-Trent | 24/07/2019
Great at face value.
The benefits you seemingly get working for Vodafone are wonderful, along side the positive attitude of everyone who works there, upon first encounter it seems like a wonderful place to work. In all honesty, it is pretty great, at times, everything other than the physical job is wonderful, the way they take care of staff is lovely, and generally speaking everyone is there to help everyone and management is wonderful. However, some of the elements that your job performance is entirely based on are things you can't control. For example: - Those scores you get back after a phone call (the ratings that sometimes get sent out) are something that heavily monitors how successful you are in your job. The ones Vodafone typically send out are ratings for; > Vodafone as a whole > Service from the person on the phone > System experience. Now, only the 'Vodafone as a whole' score matters, you could be receiving constant 10/10's for the service you're providing and the system experience for the customer but those aren't counted or taken into consideration when looking at you as an employee. It's hard to change someones negative opinion of a company as a whole if they've encountered a lot of negativity in the past, no matter how good the one experience with you as a call taker was. Which, is unfair. However, there's more, those surveys are sent out to everyone, even those who you can't gain account access for (without account access you can only really point them
PrósGood pay, wonderful internal staff and management.
ContrasLong hours, long strings of shifts (6 days, with one day off), and an unfair review system.
3,0
Sales Advisor | United Kingdom | 29/07/2018
decent wage and benefits with many headaches
been with the company for a few years, worked hard in different stores with a performance always above average, years later i'm still stuck at the bottom of the chain as a sales adviser. progress is way much more about politics and how you project yourself to others than based on actual personal achievements. this company prefers to reward unproven people and unlawful cowboys, instead of people who do the right things the right way that won't put themselves in front of others. it's a sales job so there is quite a lot of pressure to sell and at the same time keeping the customers satisfied, which is incredibly hard as there are many different variables why customers won't be happy and the liability is on the adviser that gets to serve them. at the end of that you will be personally blamed, named and shamed as it impacts on store performance, even if you haven't done something wrong, doesn't matter. considering that bonus is won and lost not only through sales but with customer satisfaction scores it makes the reward very random as you deal with 100s of customers a month and each unhappy one has a massive impact over your bonus pay. this often leads to deflation as you have to work on the edge most of the time to only seldomly get something in return. the culture (depending upon managers and regional managers) is often not the healthiest as it hard sales more than ever, putting the advisers under high pressure to sell additional products every time someone comes to a
Próswage and benefits
Contraspolitics, management, greed
1,0
Promoter | Italia | 25/11/2020
Una truffa a tutti gli effetti.
Ho lavorato in uno stand per circa un mese. Ci sono stati due colloqui, finiti (magicamente) a buon fine. Aggiungo un dettaglio: non mi è stata consegnata una copia del mio contratto di lavoro, però è stata anche colpa mia, che stupidamente non ho chiesto questa copia. In tutto ciò, sono stat* pres* in prova per un mese sentendomi dire "Devi solo avvicinare il cliente, che la chiusura del suo contratto telefonico verrà gestita dai tuoi colleghi più esperti". Come non detto: in pochi giorni pretendevano che io chiudessi contratti, sapendo a malapena le offerte (che cambiavano ogni due settimane) da proporre ai clienti. Comunque ho provato lo stesso a fare del mio meglio e ad avere più contatti possibili con la gente, fermando persone, chiacchierando con loro per cercare di capire i loro interessi e offrire loro il contratto migliore, ricevendo anche complimenti dai colleghi, che vedevano mi stessi impegnando. Però, già dai primi giorni, non sono stat* seguit* nemmeno dal "capo", che continuava a smanettare al telefono, mentre io ero sbattut* in mezzo alla gente, senza sapere che fare e che dire per avvicinare qualche cliente. Con colleghi, tuttavia, c'è sempre stato un rapporto più che buono e abbastanza sostegno dalla loro parte. Dopo neanche aver finito il mese di prova, un giorno, alla fine di un mio solito turno, sono arrivati i responsabili dello stand a dirmi che dovevo dare le dimissioni, perché non ho raggiunto gli obiettivi iniziali di tot contratti. Tutto bene, avevo
PrósAlcuni colleghi simpatici, pausa caffè/sigaretta.
ContrasTutto il resto.
1,0
Customer Relations Representative | Scotland | 21/03/2018
Dreadful disorganised company with no focus on training people correctly
They put you on a 3 week training program where the first week is one where they give you a week long propaganda advert of how Vodafone is all about the customers and taking care of their employees. 2 weeks is spent on roleplay and group/team exercises and with little or no focus upon learning the complicated and temperamental system they use called "Siebel". You then go into a crash course known as "Gradbay", which is designated in a disorganised way where a large group of trainees are thrust into a call centre environment to struggle their way through live calls with little or no idea how to use/navigate their way through the system and constantly having to put customers on hold to ask questions to a floorwalker for clarification, when that same floorwalker has about thirty other trainees asking for the same help and assistance. Basically you are set up to fail in a job before you have even began. You find that the entire premise of the job is to fob angry customers off with paltry sums of money and apply them as "credits" to their accounts and expect them to accept it and go away in order to stop them taking it further to the Ombudsman. The hours are an endurance test where 8-10 hour shift patterns drain you of any enthusiasm you initially had for the job at the beginning and any guidance you ask from other more experienced staff is generally met with derision as it is interpreted as a "weakness" rather than something to work on and improve. It is a shame t
PrósDecent employee benefits and salary is good.
ContrasPoor training, ridiculously long and stressful shifts, outdated computer system, unhelpful and unapproachable team leaders, no focus on developing new trainees

Perguntas e respostas sobre a empresa Vodafone

Em média, quantas horas por dia trabalha na empresa: Vodafone?
Pergunta feita em 5/07/2021
10 a 11 horas, contratualmente são 8 mas vais ser obrigada a ir mais cedo aos escritórios para tratar de burocracias
Respondida em 14/04/2022
Tinha dias que se entrava a 13h e saia às 2 da manhã
Respondida em 17/02/2022
Quais as actividades a elaborar
Pergunta feita em 9/08/2020
Atendimento ao cliente com enorme responsabilidade de trabalho e sem incentivos.
Respondida em 16/09/2022
Manter uma conversação com futuros clientes (pitch). Fechar contratos. Agendar contactos para mais tarde. Execução de um mapa de portas para cada localidade. Registo de contratos. Comunicar com os nossos atuais clientes. Entre outras atividades.
Respondida em 8/01/2021
Pode pode trabalhar remotamente na empresa Vodafone?
Pergunta feita em 21/06/2020
Sim tem como
Respondida em 18/10/2022
sim, no meu caso fui contratada para teletrebalho.
Respondida em 5/07/2021
Quais são algumas dicas para se sair bem na entrevista?
Pergunta feita em 10/07/2018
Prever as perguntas que o entrevistador poderá fazer.
Respondida em 16/09/2022
Só deve se candidatar quem realmente gosta de telecomunicações pois é um trabalho desgastante físico e metal
Respondida em 31/12/2020
Se fizesse parte da direção, o que faria para fazer da empresa Vodafone um local melhor onde trabalhar?
Pergunta feita em 26/03/2021
Melhoraria o ordenado. Nestas funções sei que o clt tem sempre razão, mas tem situações em que a empresa tem que estar junto do funcionário, além do mais, a empresa não funciona sem eles.
Respondida em 30/08/2022
Uma equipe forte é uma equipe unida que querem alcançar os resultados juntos . Vender mas vender com qualidade, e buscar também a satisfação dos clientes
Respondida em 26/03/2021