As reuniões, os prémios, harmonia entre os colegas, comunicações interrompidas
Aprendi imenso não só a nível de saber comunicar com o publico, o a vontade, a interatividade e a avaliação das palavras que usamos. como também aprendi que nós é que definimos o quanto queremos ganhar e para isso temos de lutar, temos de trabalhar para adquirir os nosso objectivos mensais. Havia harmonia entre os colegas. Aprendi muito com o miting (reunião) que havia sempre antes de irmos para o trabalho, era quando falávamos e treinávamos se houvesse algo que acontecesse no trabalho que não soubéssemos resolver e principalmente havia motivação para mais um dia de trabalho. A parte mais difícil era quando não conseguíamos fazer nada ou tínhamos aquele objectivo e por algum motivo não ganhamos algum prémio por não o ter alcançado, o que é difícil mas ensina-nos a lutar mais adquirir o que queremos. Em relação ao trabalho não havia nada que não fosse desagradável, só mesmo quando deparávamos e tentávamos comunicar com pessoas que conseguiam ser desagradáveis ou desvalorizavam o nosso trabalho
PrósPrémios
Contrasa tentativa falhada de comunicação com pessoas extremamente desagradáveis
Fui contratada para um estágio remunerado em Braga de duração de 2 meses, fiquei 1 mês de tele trabalho, no 2 mês quando foi para ir a Loja, informaram que não seria possível ir para Braga pois não teria ninguém para me acompanhar, portanto eu teria que ir para VILA NOVA DE GAIA (60 km de braga, aprox 1:30 de viagem). Como estava a precisar muito do emprego, fui durante 3 semanas, porem se tornou insustentável o dia viajando, alem da jornada de trabalho, então informei a supervisora que desistiria pelo fato do local não serem os que acordaram no momento do contrato, a supervisora me cobrou um email de desistência e enviei. No dia do pagamento, fui informada que não receberia os dias trabalhados, porem a desisti em decorrência de não seguirem o local acordado. Me senti extremamente enganada, então fui ate o ACT de Braga onde o funcionário constatou ma fé por parte da empresa. No período do estagio, eu atendia clientes, enviava dezenas de propostas, tive propostas aceitas, ou seja, trabalhei de graça para Vodafone, e colocam clausulas no contrato para nao nos pagarem no final
A fun experience enriched with the knowledge of a new industry
A fun experience from starting up the company under an international team, to running a fully matured network under Vodafone Global guidelines.
I had the opportunity to attend various technical and management courses both at vendors (Ericsson and Lucent) as well as attending courses at prestigious Universities, like Harvard Boston, Ashridge University (UK) and Lisbon Management University.
The Management team was led by a excellent CEO and a group of knowledgeable VPs who made the company a great success story in the late '90s, before being acquired by Vodafone.
The main challenges were in guaranteeing the best service to our customers in a highly competitive environment, particularly with the rise of prepaid tariffs. The many tasks performed over the 14 years in the company were all very satisfying and of great success being of the most successful, the introduction of a radiation monitoring solution, still in use today by the 3 national operators.
A Vodafone é uma empresa agradável, dinâmica e com muita energia!
Vodafone, 1999/2011
Foram 12 anos incríveis, repletos de ensinamentos, de crescimento e desenvolvimento pessoal e profissional!
Vivi momentos de stress, de pressão, mas sempre com uma abordagem positiva, sempre com apreço, sempre em equipa... foi a minha escola a nível profissional.
O reconhecimento existe e é praticado com todos aqueles que vestem (mesmo!) a camisola...
A qualidade e a excelência no serviço prestado são uma premissa, sempre com o foco nas pessoas, antecipando as suas necessidades e dessa forma, contribuindo para o atingimento dos objetivos da direção e do Grupo Vodafone!
Desempenhei várias funções ao longo desses 12 anos, e todas elas foram enriquecedoras...
O cultura corporativa não podia ser melhor, existia um envolvimento de todos os colaboradores na missão da empresa!
Sempre que falo da Vodafone, sorrio!
Sinto um enorme orgulho por ter ajudado no crescimento da Telecel, no início, e da Vodafone depois...
Trabalhar na Vodafone foi um gosto enorme.
Aprendi tudo. A nível de telecomunicações adquiri conhecimentos, com as várias formações ao longo da minha estadia, que de outra forma não iria ter.
Em relação aos meus colegas, existia entre a maioria de nós um espírito de equipa incrível.
Era difícil muitas vezes o trabalhar até muito tarde.
A parte mais agradável era percebermos que os cliente da loja raramente saiam insatisfeito com o atendimento, reuníamos todos os esforços para que assim fosse. Tínhamos a certeza que voltavam sempre e às vezes só para dizer "olá, como estão?" era gratificante sentir esse carinho.
Trabalhei para uma grande empresa onde as relações humanas são importantes, onde o bem estar dos colaboradores é importante.
Nada do que eu possa descrever da minha experiência faz perceber o gosto enorme que tive em trabalhar na Vodafone.
PrósOrdenado acima da média e comissões
ContrasTurnos rotativos, complicado para quem tem filhos
Consistindo, o trabalho, no contacto com os mais jovens, tornava a realização relaxada da tarefa. Embora tenhamos situações de abordagem aos professores por várias situações, o que aumentou a flexibilidade de abordagem no momento e formatação mental.
Aqui desenvolvi o meu sentido de compreensão com os mais jovens, uma vez que estes são muito diferentes na mesma idade entre eles, a fase da adolescência é muito inconstante.
A equipa sempre demonstrou uma forma de união, apesar de sermos sempre três na acção, lutamos pelos objectivos pessoais e de equipa. Fazendo, nestas situações, muitas escolhas e gestão das tarefas de cada um de forma a unificar a força.
O mais difícil foi estar exposto à chuva e ao frio por algumas vezes, mas, em casos extremos, a empresa liberava-nos para agir com outra estratégia. Um misto de agradável com desagradável.
É um trabalho que exige muito esforço e empenho e disponibilidade prolongada mas que também é recompensador desse esforço no que toca às remunerações.
A empresa está bem organizada e disponibiliza ferramentas e um ambiente propícios à aprendizagem e formação para garantir a qualidade e sucesso dos seus trabalhadores e também a sua integração na equipa e bem estar geral.
A parte mais agradável do trabalho é sem dúvida a boa disposição bem como o ambiente informal no local de trabalho.
A parte mais difícil é o contacto com clientes aquando da venda dos serviços.
Aprendi nesta empresa várias técnicas de comunicação e venda bem como alguns conhecimentos relativos a serviços de telecomunicações.
PrósDeslocações providenciadas pela empresa
ContrasHorário de trabalho/ Grande tempo passado de pé e/ou a caminhar
Empresa que não oferece estabilidade, experiência desagradável
A Vodafone não contrata diretamenta, contrata outras empresas e por sua vez essas empreas contratam empresas de trabalho temporário. Ou seja nunca irás trabalhar diretamente com a Vodafone, és mal pago, sofres pressão todos os dias, os prémios são miseráveis e a formação administrada é feita por colaboradores externos que não conhecem os procedimentos internos e ensinam métodos desatualizados e ultrapassados.
Na linha de apoio que supostamente deveriam ajudar o assistente de apoio ao cliente, não ajudam encaminham para um portal com informação confusa e alargada. Ou seja, coitado do cliente que tem que aguardar uma resposta, fica a aguardar em linha longos minutos e a gastar dinheiro do seu saldo.
PrósNenhuma
ContrasAusência de prémios, fins de semana e feriados
- resolver/esclarecer as dificuldades dos clientes em variados serviços da empresa.
- Adquiri enorme poder de argumentação e escuta activa
- A gerência não é muito próxima dos colaboradores, apenas está interessada nos objectivos.
- Os melhores colegas de trabalho, grande espírito de união. É uma grande família.
- A maior dificuldade do serviço é a pressão constante sobre os objectivos. É necessário uma enorme resistência ao stress, pois temos que lidar muitas vezes com grandes reclamações dos clientes.
- O facto de estarmos rodeamos por excelentes colegas de trabalho e com espírito de equipa, ajuda a que se encare o trabalho com mais optimismo.
Prósempresa com cantina interna; produto de qualidade
Contrasvencimento reduzido para o desgaste da profissão; pouca estabilidade e progressão na carreira
Não é por acaso que a é uma das maiores empresas mundialmente
O edifício pode ser labiríntico e as salas dos grupos com cargos mais baixos um pouco fortes e alienadas porém as restantes são confortáveis e oferece espaços de recreio bastante agradáveis. As equipas tem todas culturas internas diferentes como por exemplo a equipa da gfi (linha interna) as pessoas são calmas e pro-activas, apesar da sua sala/cave asfixiante sabendo criar um equilíbrio entre as várias "engrenagens" do seu sistema; e a equipa do 1214 que tem disputas não saudáveis entre eles e com uma dificuldade em separar frustração pessoal com os colegas (certas atitudes de certos clientes também não os ajuda). O refeitório é a cereja no topo do bolo, bom barato e com varias escolhas de refeição, que deixam bem disposto até o trabalhador mais rabugento.
5,0
Enterprise Account Manager | Field Based | 2/02/2015
Great Company to Work for
I am a highly motivated individual with exceptional cross-functional management experience.
I have a broad range of skills including people management, account management, recruitment, recruitment branch management, sales and service management. I also have a deep understanding and experience of areas such as customer service, sales, retail, credit and collections, MI, scheduling, manufacturing, construction and utilities.
I currently work in the telecommunications industry, where I am a respected and influential member of the team.
Throughout my time at Vodafone I have won awards for my service and skills. I strongly believe that you are only as good as your team, and that a healthy performance comes from nurturing and growing your team enabling them to be the best they can be, every day without exception.
I am always looking for ways to improve myself, processes and procedures that don’t work or could be done better to give us continuous improvement and growth in performance and associated results. I am adaptable, flexible, calm and thrive on a challenge.
I love people management and my passion is developing people to be the best they can be. Providing constructive feedback continually is just as important as positive feedback – it’s how your deliver it.
Team work is key to success, and building the strongest team relationship is very important to me and to the success of my team.
Customer service is at the heart of everything I do, and I do not answer questions /
1,0
Customer Service Representative | Newark-on-Trent | 22/06/2020
Inconsiderate Liars - Read This
READ THIS FOR A FULL BREAKDOWN ON VODAFONE
First off, the bonus scheme - they tell you that you can get up to £2000 extra in bonuses but when they get your payslip they deduct from the bonus itself. Each month my bonus should have been £180 which they would tell me, but on the payslip it is deducted from and halved.
Second, employee mental health. They preach that they cater to it but don't, and especially during the Covid-19 pandemic where all employees were working from home. It was stressful being cut off from people, but they removed systems and processes to the point we couldn't do anything for customers and were frequently yelled at for not being able to do a simple thing we could have done before. It wasn't until six weeks in that they gave us alternate processes.
Thirdly, they don't treat their employees like human being. Some of the processes are poorly explained or subject to interpretation that it becomes so easy for an employee to make a punishable mistake. They talk about the severity of these issues but do nothing to make them easily avoided as they should be, and the employee pays the price, not the company. I have watched hard working people lose their jobs or put under more stress by the company for simple mistakes; breaking down in tears at their desks and where are management? No where to be seen. It's other colleagues having to step in to help before being yelled at for not being on the phones. There is no such thing as compassion at this compan
PrósSome good people
ContrasLong hours, poor time management, stressful
Ας ξεκινήσουμε ότι όντως όπως γράφουν και οι υπόλοιποι τα συστήματα της εταιρείας δεν λειτουργούν δεν βοηθούν τους εργαζόμενους και είναι απαράδεκτο για μια εταιρεια και καλά τεχνολογίας. Από τη άλλη οδήγησε στη τρελα έχεις να κάνεις με όχι νορμάλ κόσμο για πελάτες και δύσκολο κόσμο που δεν μπορείς καν να συννενοηθείς και να εξηγήσεις αυτά που ρωτάνε δεν βγαίνει άκρη γιατί δεν θα καταλάβουν. Απαντάς τα ίδια ερωτήματα 1000 φορς; τη μερα πχ : γιατί τόσο? Εγώ τόσο πληρώνω. Ακούς τα ίδια πράγματα συνέχεια περιμένουν να βοηθήσεις αλλά με τις ηλιθιες πολιτικές της εταιριας και να ήθελες δεν μπορείς να βοηθήσεις ούτε πελάτες ούτε τον εαυτό σου.
Καθε μέρα σχεδόν τσακονεσαι με κόσμο και σε φθύρει, είτε γιατί αναγκάστηκες να του κάνεις κάποιο πρόγραμμα χωρίς τη θέληση του είτε γιατί απλά έτσι είναι η νοοτροπία τους είτε γιατί είναι εξόργισμενοι με τη vodafone και πρεπςι κάπου να βγάλουν τα νεύρα τους αφού τηλεφωνικά δεν μπορούν τα ακουει ένας τυχαίος υπάλληλος σε κατάστημα. Όπως είπα οι πολιτικές της vodafone είναι ακόμα χειρότερες και ακόμα χειρότερες αυτές που έχουν τα καταστηματα. Πχ δεν εξυπηρετούμε κανέναν για οποιοδήποτε άλλο σκοπό αν δεν μας φέρει παραγωγή και τον διώχνουμε είτε ανοιχτά είτε με πλάγιο τρόπο πχ έχουμε συστημικο πρόβλημα πηγαίνετε στο άλλο κατάστημα όπου κ εξυπηρέτηστε συνήθως. Οποίος πελάτης ερχόταν στο καταστημα έπρεπε να κάνουμε ολόκληρο έλεγχο του προφίλ του, σε ποιο κατάστημα πληρώνει αν ήταν ποτέ πελάτης του εκάστοτε καταστήματος για να ξέρουμε αν θα τον εξ
Μεγάλη προσοχή: Χειραγώγηση, gaslighting και εργασιακό bullying
Μεγάλη προσοχή σε όποιον πάει να εργαστεί σε αυτό το κάτεργο διότι οι άνθρωποι είναι αδίστακτοι. Αν και τις πρώτες μέρες σου διαφημίζουν ότι η Vodafone μια είναι σούπερ εταιρεία που σέβεται τον εργαζόμενο, στην πράξη αποδεικνύουν το ακριβώς αντίθετο. Προσπαθούν να σε χειραγωγήσουν με άθλιες μεθόδους και καταφεύγουν από την πρώτη μέρα σε gaslighting με συνεχή ψέματα, μια τοξική συμπεριφορά η οποία μπορεί να έχει συνέπειες στη ζωή σου. Το επικίνδυνο είναι ότι εκείνη τη στιγμή δεν το καταλαβαίνεις αλλά όλο αυτό μπορεί να επιδράσει με δυσάρεστο τρόπο στην ψυχολογία σου, σε σημείο να πέσεις σε κατάθλιψη.Το 99% των εργαζομένων δεν το καταλαβαίνουν και ποτέ, βάσει της εμπειρίας μου. Όλα αυτά, με μόνο σκοπό να σε χειραγωγήσουν και να σε κάνουν λάστιχο, να σε έχουν του χεριού τους ή, όταν δεν σε χρειάζονται άλλο, να σε απομακρύνουν. Το χειρότερο που χρησιμοποιούν είναι το εργασιακό bullying, το οποίο επίσης οι περισσότεροι δεν παίρνουν χαμπάρι διότι είναι νέοι στην πλειοψηφία τους. Προσπαθούν βασικά να έχουν όσο πιο νέους μπορούν στους χώρους εργασίας όχι μόνο για να βγάζουν μια νεανική εικόνα προς τα έξω αλλά για να τους εκμεταλλεύονται χωρίς πρόβλημα επειδή δεν έχουν την εμπειρία να ορθώσουν ανάστημα ή να αντιληφθούν τι συμβαίνει. Στα καταστήματα διατηρούν μόνο όσους μπορούν να ελέγχουν απόλυτα, δεν συνδικαλίζονται και δεν έχουν ζωή γενικά. Προσπαθούν να απασχολούν νέες γυναίκες αλλά όχι πολύ ωραίες, ώστε να διατηρείται η ομαλότητα στους χώρους εργασίας και να μην έχουν προβλήματα μ
Χειρότερη εμπειρία που είχα σε εργασιακό χώρο.
Μακριά από την vodafone, προτιμήστε οτιδήποτε άλλο, μη χάνετε το χρόνο σας και την ψυχική σας υγειά σε μπουρδο εταιρείες σαν και την Vodafone.
Δεν υπάρχει καμία μα καμία συνέπεια με τα όσα σου παρουσιάζονται στην αρχή, ότι όλα είναι τελειά, είναι εργασιακός παράδεισος κλπ. Στην πραγματικότητα μιλάμε για ένα κανονικό κολαστήριο. Κανένας σεβασμός στον υπάλληλο, δεν υπάρχεις σαν άνθρωπος, είσαι μόνο ένα νούμερο. Χρησιμοποιούν ηλίθιες / κουτοπόνηρες μεθόδους για να σε χειραγωγήσουν και καλά, προσβολές και ειρωνείες στο φουλ από team leaders που την έχουν δει θεοί, ενώ την ιδιά ώρα είναι πανασχετοι, κάνεις τους δεν έχει ιδέα να σου δώσει μια λύση ακόμη και για απλά πράγματα, 10 άτομα να ρωτήσεις θα πάρεις 10 διαφορετικές απαντήσεις, καμία συνεννόηση μεταξύ τους, δεν τους έλεγχοι κάνεις. (Υπάρχουν λίγες εξαιρέσεις αλλά αυτό και πάλι δεν αλλάζει την κατάσταση και την εικόνα, η πλειοψηφία των team leaders – supporters είναι καβαλημενα ψωνακια με υφος 100 καρδηναλιων και φουλ κομπλεξ, εντελώς άσχετα με το αντικείμενο, τεχνικές γνώσεις υπό του μηδενός ).
Δεν υπάρχει καν ουσιαστική εκπαίδευση, καμία οργάνωση, όλα είναι στον αυτόματο.
Παράλογες και τραγελαφικές διαδικασίες, ακόμη πιο παράλογες απαιτήσεις που δεν έχουν κανέναν μα κανένα ουσιαστικό νόημα και ακόμη πιο άθλια συστήματα - εξοπλισμός δεκαετίας 80!! (η τεχνολογία προχωράει αλλά η Vodafone αρνείται να το αποδεχτεί), να θέλεις να δουλέψεις και να μην μπορείς λόγω αδυναμίας συστημά
Vodafone is a great company to work for. Obvious benefits are huge discounts on your airtime which cut a lot of money of your personal phone contract, the signal is genuinely good and when offers are on its great for selling.
This place is great for teaching you general social skills and complaint management, and the downfall is in the word. Management.
The stores are franchised (kinda like McDonald's or subway) so it's not officially vodafone, leaving the partner agents to do what they please. The partner agent at the Warrington store is fantastic. Could not fault anything with them at all; empathetic, genuinely cares for your well-being, chatty, upbeat and always brightens your day.
The store manager however is not. They are a great manager for a store, but they are not a sales manager. They're more a manager plus a sales agent. They do not help you generate sales, they go so far as to take sales for themselves if you're on the wrong side of them, even though the sales they make do not go towards their bonus, like yours do. They are not open to any idea of change, it's either their way, or no way. They do not motivate you to generate sales in any type of way, and only focus on the negatives of your performance. Even after a month of having the highest sales targets in the store by a lot, and hitting every statistic apart from one, they will zone into that one that you didn't hit, and make you feel worthless.
If you're contracted to 20 hours, and do regular overtime, t
PrósThe other staff, vodafone discount
ContrasToo many to mention
1,0
Technical Support Residential | Αθήνα | 20/06/2021
Τοξικό περιβάλλον εργασίας, μόνο το brand name είναι δυνατό!
Από πού να ξεκινήσω?
Μόνο αρνητικά μπορώ να πω για την εν λόγω εταιρεία καθώς στους 11 μήνες που έκλεισαν στην Vodafone ήταν σαν να μου έπινε το αίμα, ψυχολογικά είμαι χάλια από την 2-3 ημέρα εργασίας αν θυμάμαι καλά,
χαμηλού επιπέδου συμπεριφορά από τους Δήθεν Team Leaders, πόσο μάλλον από τους 2 Δήθεν supervisors που τα βλέπουν όλα ρόδινα και την Manager του τμήματος, σαν να είναι όλα φυσιολογικά και δεν υπάρχει κανένα απολύτως πρόβλημα και σε όποιον δεν αρέσει να παραιτηθεί.
Γιατί μιλάς 10 λεπτά με τον κάθε πελάτη ακόμη δεν ξεκίνησε η βάρδια σου και δεν έχεις τελειώσει καμία κλήση κάτω από 6 λεπτά?
Γιατί είσαι after call 2 λεπτά τι κάνεις?
Αυτά είναι η καθημερινότητα μας σε αυτήν την εταιρεία.
Να σχολιάσει κανείς το ότι κάθε τρεις και λίγο έχουν πρόβλημα τα εργαλεία των υπαλλήλων και δεν μπορείς να κάνεις σωστά την δουλειά σου?
Να σχολιάσεις τις αναμονές που έχει περισσότερο που αφορούν παράπονα των συνδρομητών παρά για τεχνικά προβλήματα?
Τις βλακείες που κάνει ο κάθε agent στους πελάτες και μετά ξαναπαίρνει, σε βρίζει και με το δίκιο του?
Να σχολιάσεις το ότι χρειάζεσαι βύσμα για να πάρεις άλλη θέση?
Είχα κλείσει 9 μήνες και έστειλα βιογραφικό για άλλη θέση και η απάντηση του Δήθεν HR είναι ότι βρέθηκε καταλληλότερος διότι οι δεξιότητες και τεχνικές γνώσεις του προσέγγισαν καλύτερα τις απαιτήσεις του ρόλου.(Το τι δεξιότητες και τεχνικές γνώσεις θα μπορούσε να χρειάζεται κάποιος για ένα τμήμα το οποίο αφορά πάλι εισερχόμενες κλήσης ένας θεός ξέρει). Την θέση όμως τ
A challenging and demanding role with good rewards.
My typical day was opening the store, completing daily tasks, such as cash management, stock reports and checks, accepting in deliveries and return products to the warehouse. Respond to daily communications such as sales figures, training requirements or other store requests for help and assistance. Would rely important information back to the store team. Supervise, motivate and train staff, under direction of manager. On several occasions ran the store inbetween managers coming and leaving the store and during annual leave. As well as effectively managing and delegating tasks, I also managed my own sales targets, gave great customer services, promoted, persuaded, negotiated and listened to customers about products and services. As superviser I would have to manage difficult situations with customers, trying to resolve issues straight away, as well as deal with staff issues.
The role changes depending on your level and how many hours you work. Began as a 16 hour trainee and grew and developed myself into supervisory level and full time.
Hardest part of the job is the constant pressure of targets, striving to achieve targets on a monthly basis. In addition working as part of a very small team of 5. If a personality clash occured, sometimes it is not possible to avoid that person in the way you can in a larger store or office with more than 5 team members. Found progression can be slow in many instances in getting to higher levels in the retail side, as with small teams you may
Próswell paid commission on top of wages, working as part of a team. always being focused
Contrassales targets change every month. teams can be 'too' close knit.
The benefits you seemingly get working for Vodafone are wonderful, along side the positive attitude of everyone who works there, upon first encounter it seems like a wonderful place to work.
In all honesty, it is pretty great, at times, everything other than the physical job is wonderful, the way they take care of staff is lovely, and generally speaking everyone is there to help everyone and management is wonderful.
However, some of the elements that your job performance is entirely based on are things you can't control. For example:
- Those scores you get back after a phone call (the ratings that sometimes get sent out) are something that heavily monitors how successful you are in your job. The ones Vodafone typically send out are ratings for;
> Vodafone as a whole
> Service from the person on the phone
> System experience.
Now, only the 'Vodafone as a whole' score matters, you could be receiving constant 10/10's for the service you're providing and the system experience for the customer but those aren't counted or taken into consideration when looking at you as an employee. It's hard to change someones negative opinion of a company as a whole if they've encountered a lot of negativity in the past, no matter how good the one experience with you as a call taker was. Which, is unfair.
However, there's more, those surveys are sent out to everyone, even those who you can't gain account access for (without account access you can only really point them
PrósGood pay, wonderful internal staff and management.
ContrasLong hours, long strings of shifts (6 days, with one day off), and an unfair review system.
been with the company for a few years, worked hard in different stores with a performance always above average, years later i'm still stuck at the bottom of the chain as a sales adviser. progress is way much more about politics and how you project yourself to others than based on actual personal achievements. this company prefers to reward unproven people and unlawful cowboys, instead of people who do the right things the right way that won't put themselves in front of others.
it's a sales job so there is quite a lot of pressure to sell and at the same time keeping the customers satisfied, which is incredibly hard as there are many different variables why customers won't be happy and the liability is on the adviser that gets to serve them. at the end of that you will be personally blamed, named and shamed as it impacts on store performance, even if you haven't done something wrong, doesn't matter.
considering that bonus is won and lost not only through sales but with customer satisfaction scores it makes the reward very random as you deal with 100s of customers a month and each unhappy one has a massive impact over your bonus pay. this often leads to deflation as you have to work on the edge most of the time to only seldomly get something in return.
the culture (depending upon managers and regional managers) is often not the healthiest as it hard sales more than ever, putting the advisers under high pressure to sell additional products every time someone comes to a
Próswage and benefits
Contraspolitics, management, greed
Perguntas e respostas sobre a empresa Vodafone
Como é o processo de promoção na empresa Vodafone?
Pergunta feita em 10/01/2023
1
Respondida em 7/09/2023
Não existe
Respondida em 26/08/2023
Com que frequência recebe aumentos na empresa Vodafone?
Pergunta feita em 10/01/2023
Anualmente
Respondida em 21/09/2023
0
Respondida em 8/08/2023
Como é um dia típico na empresa?
Pergunta feita em 31/12/2022
0
Respondida em 7/09/2023
contato com clientes
Respondida em 26/05/2023
Que benefícios ofere a empresa Vodafone?
Pergunta feita em 3/12/2022
Formação adequada e pagamentos corretos
Respondida em 12/05/2023
Tarifários de colaborador
Respondida em 11/04/2023
Que dicas ou conselhos daria a alguém que fará uma entrevista na empresa Vodafone?
Pergunta feita em 17/07/2019
Dar mais abertura á entrada de quem quer trabalhar nesta empresa.
Respondida em 2/09/2023
Sejam verdadeiros sobre as vossas intenções na empresa
